Join Our Team

We do it right. We do it safe. We do it better. AFEX works on the forefront of innovation and technology to bring exceptional fire suppression systems to our customers.

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AFEX Fire Suppression Systems Owner, Rod Cavallero, Posing in Front of Mining Vehicle

Are you interested in a career with a global provider of heavy duty equipment fire suppression systems? AFEX is a family-owned business working on the forefront of innovation and technology to bring an exceptional product to our customers. Our team is comprised of diverse talents in the fields of safety, engineering, technical support, sales, marketing and manufacturing.

Positions Available

We are regularly seeking qualified, driven team members to join our growing organization in a variety of capacities. To inquire about current career opportunities that may be available, please check this page regularly or submit your cover letter and resume to careers@afexsystems.com.

We seek a motivated and well-spoken Customer Service Representative to join our team.  The Customer Service Representative will be responsible for communicating with customers, understanding their needs, and ensuring a smooth sales order process and shipping of products.

Required Skills, Qualifications & Experience:

  • 5 years of customer service experience
  • Excellent communication and interpersonal skills – via phone & email
  • Proactive and pays attention to detail
  • Ability to multitask, work independently, and prioritize daily activities in a fast-paced environment
  • Ability to learn and apply general knowledge of the company, products, logistics, and services
  • Experience with Microsoft Suite (Word, Excel, Outlook, and SharePoint)
  • Knowledge of ERP/MRP systems
  • Positive attitude and a Team player
  • Spanish fluency is a plus
  • Experience and/or certified with exporting hazardous goods a plus

Responsibilities:

  • Interacting with customer base on a daily basis to accept purchase orders and coordinate logistics, both domestically and internationally
  • Distributor sales order entry, process, confirmation, tracking and communication with the client and Afex sales team
  • Generate and provide quotes for customers and follow through to ensure sales team success
  • Place, monitor and ensure timely shipment of customer orders, confirming pricing and correct parts and pieces ordered and received
  • Provide technical information with product modifications that ensure accurate order placement
  • RMA’s and Credit Memos
  • Ability to create customer accounts in PCMRP software
  • Use of customer online portals to receive orders
  • Export documents – shipping and coordinating pick-ups with forwarders
  • Additional duties as assigned

Qualifications and Skills

  • Hands-on, get-it-done attitude and on-the-spot problem-solving experience are a must
  • Solid understanding of mechanics, materials science, etc.
  • Experience with design for manufacturing
  • Experience in Quality Control, performing quality inspections, and writing and reviewing inspection processes
  • Experience with SOLIDWORKS Modeling and drawings
  • Firm understanding of ISO (ISO 9001) and internal auditing processes
  • Highly motivated with a strong drive for results and the ability to deliver on commitment
  • High work ethic with excellent time management and analytical skills
  • Basic understanding of using and testing components with a multimeter
  • Positive contributor to team participation
  • Six Sigma (Green or Black Belt) and ISO certifications are a plus

Responsibilities and Duties

  • Read and review final drawings from engineering models
  • Execute design specifications for form, fit, function, and quality
  • Review and implement changes to our current quality processes
  • Research, source, and test ideas that improve our products
  • Evaluate products through testing in-house and supporting 3rd party testing
  • Regular review and maintenance of Models and Drawings, BOMS, Inspection or Work instruction documentation
  • Communicate with suppliers on Engineering or Quality performance
  • Evaluate production processes and documentation for opportunities for improvement
  • Participate and complete regular part and assembly inspection audits
  • Other duties as assigned

Job Type

  • Full-time
  • Medical, Dental, Vision, Disability, Life, 401(k) with an employer match & PTO

An ideal candidate will thrive on performing regular quality inspections to evaluate or improve assembly processes. You will provide insightful auditing of standard operating procedures complete with data analysis and risk assessment. This position requires regular focus on documentation. All audits, inspections or assembly instructions are required to be kept up to standard.

Skills, Qualifications & Experience

  • Experience in internal & ISO auditing
  • Excellent critical thinking and problem-solving skills
  • Strong organizational and project management skills
  • Firm understanding of ISO9001
  • Strong computer skills in Word, Excel, and SharePoint
  • PowerBI a plus
  • Ability to learn industry standards

Responsibilities

  • Evaluate production processes for compliance with ISO and quality requirements
  • Assist in development of audit plans and audit schedules and participate in audits
  • Identify processes, situations, etc., where organization is meeting requirements, as well as identify opportunities for improvement
  • Provide advice and guidance in interpreting and adapting quality standards and government regulations
  • Maintain and cultivate a master inventory of the businesses policies, practices, and processes
  • Improve customer care by initiating improvements to the control and auditing processes
  • Develop audit reports and present to upper management

Located in Raleigh, NC, our company is experiencing rapid growth. We are a fast-paced, manufacturer of heavy mobile equipment fire suppression systems and seek a Facilities Maintenance Assistant.  The ideal candidate will use their hands-on skills to assist in the maintenance of our facilities.

Job Requirements:

  • Ability to perform tasks (i.e., carpentry, basic plumbing, basic electrical, mechanical knowledge, safe power tool use, flooring, and sheetrock)
  • Minimum of 5 years experience
  • Excellent verbal/written communication, listening, and customer service skills.
  • Willing to be an effective team member.
  • Strong work ethic, punctuality, and professional demeanor.
  • Demonstrate the ability to be flexible, multi-task, and problem-solve.
  • Ability to meet physical demands:
    • Climb ladders and stairs.
    • Bend, kneel, crawl, and maneuver in and around all kinds of equipment.
    • Lift a minimum of 75 pounds to waist height.
    • Excellent hand-eye coordination, able to grasp and assemble objects.
  • Comfortable working with computers
  • Knowledge of OSHA safety regulations
  • Demonstrate a strong safety focus.
  • Has the knowledge to identify general safety hazards anticipated for the scope of work they are managing.
  • Machinist experience is a plus

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