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We do it right. We do it safe. We do it better. AFEX works on the forefront of innovation and technology to bring exceptional fire suppression systems to our customers.

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AFEX Fire Suppression Systems Owner, Rod Cavallero, Posing in Front of Mining Vehicle

Are you interested in a career with a global provider of heavy duty equipment fire suppression systems? AFEX is a family-owned business working on the forefront of innovation and technology to bring an exceptional product to our customers. Our team is comprised of diverse talents in the fields of safety, engineering, technical support, sales, marketing and manufacturing.

Positions Available

We are regularly seeking qualified, driven team members to join our growing organization in a variety of capacities. To inquire about current career opportunities that may be available, please check this page regularly or submit your cover letter and resume to careers@afexsystems.com.

We seek a motivated and well-spoken Customer Service Representative to join our team. The Customer Service Representative will be responsible for communicating with customers, understanding their needs, and ensuring a smooth sales order process and shipping of products.

This is an on-site position at our Raleigh, NC corporate office.

Required Skills, Qualifications, & Experience:

  • 5 years of customer service experience
  • Excellent communication and interpersonal skills – via phone & email
  • Proactive and pays attention to detail
  • Ability to multitask, work independently, and prioritize daily activities in a fast-paced environment
  • Ability to learn and apply general knowledge of the company, products, logistics, and services
  • Experience with Microsoft Suite (Word, Excel, Outlook, and SharePoint)
  • Knowledge of ERP/MRP systems
  • Experience with Salesforce or another CRM tool
  • Positive attitude and a team player
  • Spanish fluency, is a plus
  • Experience and/or certified with exporting hazardous goods a plus

 

Responsibilities:

  • Interacting with customer base daily to accept purchase orders and coordinate logistics, both domestically and internationally
  • Distributor sales order entry, process, confirmation, tracking, and communication with the client and AFEX sales team
  • Generate and provide quotes for customers and follow through to ensure sales team success
  • Place, monitor, and ensure timely shipment of customer orders, confirming pricing and correct parts and pieces ordered and received
  • Provide technical information with product modifications that ensure accurate order placement
  • RMA’s and Credit Memos
  • Ability to create customer accounts in PCMRP software
  • Use of customer online portals to receive orders
  • Export documents – shipping and coordinating pick-ups with forwarders
  • Support Business Development Managers with CRM clean up, lead follow-up, and opportunity closing
  • Additional duties as assigned

Located in Raleigh, NC, our company is experiencing rapid growth. We are a fast-paced manufacturer of heavy mobile equipment fire suppression systems and seek a Business Development Manager - US, to be responsible for generating leads and meeting sales goals. The ideal candidate will have industrial sales experience and manage relationships with distributors, end users, and equipment dealers globally. We sell to industries such as mining, forestry, waste, oil & gas, and other safety-oriented industries that use heavy off-road equipment.

This is an on-site position at our Raleigh, NC corporate office.

Responsibilities:

  • Continuous research and development of distributors in new and current markets that result in sales and growth in said markets
  • Qualifying leads and prospecting daily using various methods of communication such as, but not limited to, LinkedIn, phone, email, Salesforce,
  • Sales support, sales calls (virtual and in person), site visits and engagement with current and prospective clients.
  • Ability to represent AFEX at a corporate level by presenting the brand to new and current distributors, end users, equipment dealers, and to different departments within customer organizations that contribute to winning the deal and ensuring the product is presented at a professional level to all key decision
  • Acknowledgement and engagement of industry partners that play a key role in the sales
  • Develop, coordinate, and implement plans designed to increase existing business and capture new opportunities.
  • Strong commitment to the use of our CRM tool, Salesforce, using current sales experience and skills to better assist in pushing opportunities through the pipeline to close win.
  • Constant contact with key players (prospects and current) in industries served (like O&G, mining, and forestry) on a regular basis.
  • Trade show preparation and participation engaging current and potential
  • Travel: 40% - 50% required

Skills, Qualifications & Experience:

  • 4-6 years of industrial sales experience (heavy equipment sales a plus!)
  • Must understand how to effectively manage time, travel, and workload.
  • Must have excellent written and verbal communication skills.
  • Be entrepreneurial in nature, able to take initiative and contribute to the company
  • Be able to transition from corporate office environment to a factory environment and to hard hat/steel toe field environment with ease and
  • Proficient with a CRM system, preferably Salesforce
  • Must be authorized to work in the United States

Located in Raleigh, NC, our company is experiencing rapid growth. We are a fast-paced, manufacturer of heavy mobile equipment fire suppression systems and seek a Facilities Maintenance Assistant.  The ideal candidate will use their hands-on skills to assist in the maintenance of our facilities.

Job Requirements:

  • Ability to perform tasks (i.e., carpentry, basic plumbing, basic electrical, mechanical knowledge, safe power tool use, flooring, and sheetrock)
  • Minimum of 5 years experience
  • Excellent verbal/written communication, listening, and customer service skills.
  • Willing to be an effective team member.
  • Strong work ethic, punctuality, and professional demeanor.
  • Demonstrate the ability to be flexible, multi-task, and problem-solve.
  • Ability to meet physical demands:
    • Climb ladders and stairs.
    • Bend, kneel, crawl, and maneuver in and around all kinds of equipment.
    • Lift a minimum of 75 pounds to waist height.
    • Excellent hand-eye coordination, able to grasp and assemble objects.
  • Comfortable working with computers
  • Knowledge of OSHA safety regulations
  • Demonstrate a strong safety focus.
  • Has the knowledge to identify general safety hazards anticipated for the scope of work they are managing.
  • Machinist experience is a plus

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